![]() Complete the account recovery process and tap OK.Activate the cloud backup option for your device iCloud Backup (iPhone) or Cloud Backup (Android). Open the Authenticator menutap the three stacked lines (iPhone) or three-dotted icon (Android). Or, authenticate the recovery account via an alternative MFA (multi-factor authentication) method such as email, SMS, or password. Open Microsoft Authenticator on your old device. ![]() Enter the verification code you receive on your old mobile device.Enter the recovery account email address linked to your Microsoft Authenticator backup.Tap Begin Recovery (scroll down if you don’t see the option).Open the Microsoft Authenticator app, agree to its license terms, and skip any prompts to sign in.Download Microsoft Authenticator from the Apple App Store or Google Play Store.That is not an issue on Android-you can use a different Google Account if you want. If you’re moving to a new iPhone, make sure to sign into the device with the same Apple ID as your old iPhone. How to move Microsoft Authenticator to a new phone Open the Microsoft Authenticator app on an older mobile device. Youll then need to complete the account recovery process to enable the authenticator app on your new phone (this may take 48-72 hours). If your account is associated with a company, you should select ‘work or school account’, and then enter your company email address. This will bring up a menu where you can select ‘Add an Account’. Do not remove any accounts or the app from the old phone yet. To transfer Microsoft Authenticator to a new phone, start by opening the app and tapping the ‘+’ sign at the top. You’re ready to transfer your Microsoft Authenticator data to your new phone. Go to Cloud backup and turn on the toggle. Transfer Microsoft Authenticator to the New Phone How to Transfer Microsoft Authenticator to New Phone Scroll down and search for the Backup section. Note: If you have trouble backing up Microsoft Authenticator on an iPhone, open the Settings app for iOS, tap Apple ID > iCloud, and ensure that the switch next to Authenticator is active.
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